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shipping & returns

SHIPPING POLICY

RETURN & EXCHANGE POLICY

SHIPMENTS ARE FULFILLED VIA USPS.  Tracking information will be sent to your email once order is shipped.

ISSUES WITH DELIVERY / DAMAGE UPON DELIVERY:

If your shipment arrives damaged, please take photographs of the product and reach out to thevenicewitch.com immediately so we can make it right!  Claim must be made within 48 hours of delivery. 

CUSTOM ORDER SHIPPING POLICY:

For custom orders, please allow 4-6 weeks from date of purchase for product to ship.  Due to the custom nature of your purchase, product is made to order.  thank you for your patience.

QUESTIONS ABOUT YOUR SHIPMENT?: thevenicewitch@gmail.com

NO REFUNDS, NO RETURNS, NO EXCHANGES. 

Purchases made on thevenicewitch.com are not eligible for return, refund, or exchange.  ALL SALES ARE FINAL.

if you are not fully satisfied with your order, please reach out to thevenicewitch@gmail.com so we can make it right  X

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